Soundtracs - Support

For Digital Consoles please click here.
Technical support and repair spare parts for Soundtracs analogue products is available from:

Topaz (all models except Maxi 4 and Maxi 8) worldwide are now manufactured and/or supported by International Audio Group Ltd. (IAG)
German Recommended Repairs
UK Recommended Repairs
USA Support Centre (also Canada and Caribbean)
For the rest of the world, please contact your local distributor.
Please note that some Digital product distributors may refer you back to the factory as they are not equipped for our older analogue systems.
Where no local distributor or support centre exists, please contact Soundtracs-Digico direct
You may send an email to: support@digiconsoles.com

Topaz Worldwide

IAG Limited
Rob Flain,
Topaz, Quad & Wharfedale Service Manager
Quad/Wharfedale Service department,
Unit 7, Ouse walk,
Huntingdon,
Cambridgeshire, PE29 3QW, Great Britain.

Tel number: + 44 (0)1480 452561
Fax number: +44 (0)1480 413403

email for Rob Flain
info@quad-hifi.co.uk
http://www.wharfedalepro.com/
All Topaz Console Parts

IAG Limited
Room 2310
Press Buildings
Shennan Road C
Shenzhen 518027
China
Tel : +00 86 755 2091200/1/4
Fax: +00 86 755 2090203
Contact: Rio Takahashi
Email: rioiag@wharfedale.com.hk

Victory Technologies Inc.
1780 N.E. 191st. Street
Apt 212
N. Miami, Florida 33179
U.S.A.

Phone#: 305-944-2503

Email: mag212@comcast.net
Contact: Steve Magalnick

Authorised for all Analogue consoles including Topaz Range for Technical Support, Spares and Repairs

Soundtracs Approved Repairs in Germany

Entwicklungsburo Rehn
Kriemhildstrasse 1
67069 Ludwigshafen
Germany
Tel : +00 49 621 629 6347
Fax: +00 49 621 661 056
Email: info@ewbrehn.de
Web: www.ewbrehn.de

All Soundtracs analogue consoles

Soundtracs Approved Repairs in the UK

Studio Systems
Tim Jones
10, Vicarage Lane
Kings Langley
Herts WD4 9HR
Tel :01503220457
Email : tim@studiosystems.co.uk
Web: www.studiosystems.co.uk

All Soundtracs analogue consoles

Moss Electronics
Phil Moss
107 Elmbridge Avenue
Surbiton
KT5 9HE

Tel : 020 8390 6053

Specialist for all 'Soundout' and 'Frunt' badged products
All Soundtracs small analogue consoles

Topaz & Solo Approved Repairs

IAG Limited
Rob Flain,
Topaz, Quad & Wharfedale Service Manager
Quad/Wharfedale Service department,
Unit 7, Ouse walk,
Huntingdon,
Cambridgeshire, PE29 3QW, Great Britain.

Tel number: + 44 (0)1480 452561
Fax number: +44 (0)1480 413403

email for Rob Flain
info@quad-hifi.co.uk
http://www.wharfedalepro.com/

All Topaz console repairs

USA Support Centre (also Canada and Caribbean)

Victory Technologies Inc.

1780 N.E. 191st. Street

Apt 212

N. Miami, Florida 33179

U.S.A

Phone#: 305-944-2503
Email: mag212@comcast.net
Contact: Steve Magalnick

Authorised for all Analogue consoles including Topaz range for technical support, spares and repairs"

Technical Bulletins
Technical bulletins for both digital and analogue consoles are available for download in the Adobe Acrobat PDF format. If you do not have the Acrobat Reader. Click here.

REPLACEMENT FILAMENT LAMPS FOR SOUNDTRACS PRODUCTS - TB25

INLINE, QUARTZ, SEQUEL 1, SPA etc. FITTING OF SUBSTITUTE "OMEG" REPLACEMENT POTS - TB31

FADER PART NOs. USED IN SOUNDTRACS MIXERS - TB33

LATEST SOFTWARE RELEASES FOR SOUNDTRACS PRODUCTS - TB39

ADP INTERNAL TEST & SETUP MENUS - TB42

SOLO LOGIC, SOLITAIRE & JADE-S (VCA & MOTOR VERSIONS) MIXER AUTOMATION INTERNAL TEST & SETUP MENUS - TB43

SOUNDTRACS POTENTIOMETER DECODER - TB47

MEGAS STUDIO, QUARTZ, SOLITAIRE (MIDI), SOLO MIDI MIDI MUTE SYSTEM TEST SET-UPS - TB48

HEADPHONE OUTPUTS (ALL PRODUCTS) - TB51

RATINGS OF FUSES USED IN SOUNDTRACS PRODUCTS - TB55

KNOB PART NOs. USED IN SOUNDTRACS MIXERS - TB58

SOLITAIRE AND JADE-S FADER AUTOMATION SYSTEMS FAULT FINDING TIPS - TB82